Before you decide
Questions people ask
Everything you might want to know before choosing a journey: how it works, what’s included, what it costs, and the practical details. If your question isn’t here, write to hello@a365gift.com.
Giving it to someone
How will they know it came from me?
You write a message in your own words when you set it up. They see your name on the certificate and again in the first email. After that, the weeks belong to them.
Can I choose when it starts?
Yes. Every journey begins on a Monday, and you choose which one: the coming Monday or one further ahead. So you can give it now and choose when you want the journey to begin.
Can I keep it for myself instead?
Of course. Every journey can be given to someone or chosen for yourself. Simply use your own name and email address when you set it up.
Can I give more than one?
Yes, one at a time. Each journey is set up separately, with its own name, its own message and its own starting date.
Isn’t twelve weeks a lot? I don’t want to intrude.
It’s three short emails a week, each taking only a minute or two to read. There’s nothing they have to keep up with. That’s what makes it different from a gift that arrives once. For twelve weeks, they’re reminded that someone thought of them.
Will they know what I paid?
No. The price never appears in anything they receive.
Can they reply to the emails?
Yes. Replies come directly to me. They never have to write back, but if they do, I read every reply.
What it actually is
What exactly do I get, and what do they receive?
You receive a gift certificate with your own message, ready to print or send, plus a confirmation email for your records.
They receive a twelve-week journey: three emails a week, with writing prompts, voice messages, a carefully chosen playlist and printable pages to use and keep.
Which journeys can I choose from?
You’ll find all available journeys in two collections: To Get Through, for times that call for comfort and care, and To Celebrate, for moments worth holding on to. Explore all journeys →
What time of day do the emails come?
In the morning, in their own time zone, every Monday, Wednesday and Saturday.
Do I need a printer?
Not necessarily. The gift certificate can be printed or sent digitally. The Notebook and other printable pages are designed for an ordinary home printer, using standard paper and black ink.
Will the printable pages fit paper outside the US?
The printable pages are made for standard US paper, 8.5 × 11 inches, because that’s the reader the journeys are written for. In many other countries the usual size is A4, which is slightly narrower and taller, so a page may not fit exactly as intended.
The simple fix: in the print settings, choose Fit to page (sometimes called Scale to fit). The whole page will print, just a little smaller.
Do they have to write or respond?
Not at all. There’s nothing to reply to. They can read, listen, write when they feel like it, or skip anything they don’t. There’s no pressure to keep up or do it a certain way.
What if they never read them?
That’s entirely up to them. There’s no dashboard, reminder or message back to you about what they’ve opened. They can read each email when it arrives, save it for later, or leave it unread. They can use the journey however they like.
What happens after the twelve weeks?
The twelve-week journey ends, but a few check-ins follow later — at three months, six months and one year. There’s nothing they need to do; they simply arrive in the inbox when the time comes.
Is this therapy or counseling?
No. The journeys offer companionship and space for reflection, but they are not therapy, counseling, medical advice or treatment. They don’t diagnose or replace professional support.
Payment & changing your mind
How much does a journey cost?
$79, paid once. There’s no subscription, nothing renews, and there’s nothing to cancel later. Any applicable sales tax is shown before you pay.
What if it isn’t right for them?
Just let us know within 30 days and we’ll refund you in full. No forms, no explanation needed.
Can I change the starting date after I’ve paid?
Yes, as long as the journey hasn’t started yet. Write to hello@a365gift.com and we’ll change the date for you. Once the first email has been sent, the schedule can no longer be changed.
Where is a365gift available?
Everywhere. The journeys are written in American English, with an American reader in mind, but they are delivered worldwide.
When you set up the journey you choose a time zone, so the emails arrive in the morning wherever the recipient lives. If you don’t see the right one listed, write to hello@a365gift.com and we’ll add it for you.
Practical things
Does anyone need an account?
No. There’s no account to create and no app to download. Everything arrives in the inbox they already use.
What if an email doesn’t show up?
Check the spam or junk folder first and add hello@a365gift.com to your safe senders or contacts. If it still hasn’t arrived, write to us and we’ll help.
Can they stop the emails?
At any time, with one click at the bottom of any email. Nothing is asked and no one is told.
What happens to their details?
We only use their details to deliver and manage the journey, and we never sell their personal information. You can read exactly what we collect and how we use it in our Privacy Policy.
Who writes all this?
I do. I’m Martine, and I write every journey myself and record every voice message in my own voice. Everything is created before the journey ever reaches an inbox. More about me →